Product · Operations
Everything the front desk does, without the front desk.
Bookings, memberships, programs and payments — for every lane, coach and centre you run. Plinth handles the operations an academy already pays for, and writes every one of them onto the athlete's record.
Hoppers · Lane 2 · Week of 13 Oct
Bookings
- Group
- 1:1
- Casual
- Held
Rendered illustration with an invented academy and invented players. Not a screenshot of customer data.
Walkthrough
A Tuesday at one centre, in five screens.
Click through the day as the front desk sees it. Every screen is rendered from the product with invented names and figures.
Hoppers · Lane 2 · Week of 13 Oct
Bookings
- Group
- 1:1
- Casual
- Held
Hoppers · Tue 14 Oct · 4:00–5:00
U13 Squad · Lane 1–2 · Coach Dev
- Arjun V. Junior Group · Tue & Sat Here
- Priya N. Junior Group · Tue & Sat Here
- Maya T. Junior Group · Sat only · Plan says Sat — flagged, not blocked Here
- Rohan N. Casual · 4 credits Away
- Zac L. Junior Group · Tue & Sat Late
- Ishaan R. Holiday program · day 3 Here
- Neha K. Junior Group · Tue & Sat Here
- Tom W. Trial · first session · Trial — convert after session Here
Family account
The Nair family
2 players · Hoppers Crossing
Membership
Junior Group · 2 sessions / week
Direct debit · A$58 / fortnight · next 21 Oct
Priya N. · Tue & Sat
Credit wallet
4 session credits
Settle when a session is delivered
Rohan N. · casual coaching
| Recent | Method | Status |
|---|---|---|
| Holiday program · Rohan · 3 days | Card | Paid |
| Membership · fortnight | Direct debit | Collected |
| Lane · Machine A · 30 min | Credits | Settled |
New broadcast
Pakenham closed this Saturday
Lanes are being re-carpeted. Saturday sessions move to Sunday, same times — no action needed, credits carry over.
Sent · this week
- Tue 07:00 Session reminder · U13 Squad · 8 familiesemail · push · Sent
- Mon 09:00 Payment reminder · 3 overdueemail · Sent
- Sun 18:00 Holiday program · day 1 tomorrowemail · WhatsApp · Sent
- Fri 16:30 Broadcast · Pakenham closed Sat (pitch works)in-app · email · Sent · 212
Reports · Sales by centre
Week of 13 Oct · AUD
- Hoppers
- Pakenham
- Hoppers · week
- A$13,620
- Pakenham · week
- A$9,510
- Holiday program roll
- 14 / 16 places
Bookings
Resources, coaches and groups on one grid.
Lanes, bowling machines, courts and rooms are resources with their own hours. Coaches have availability and time off. A booking can take a lane, a coach, or both, for one athlete or a whole squad — and the grid shows what is free right now, per centre.
Resource bookings
Lanes and machines as bookable units with opening hours per centre. A booking can span more than one lane, and the grid shows what is free right now.
Coach bookings
One-to-one and small-group coaching against a coach's real availability. Time off blocks the diary; reschedule requests go to the parent to accept.
Group sessions
Recurring squads with rosters and per-session attendance, plus a waitlist for full slots. A member's plan tells the roster what they are entitled to, and flags a mismatch rather than blocking the child.
Programs and camps
Holiday programs sold as packs, with the child and the days captured at checkout so the roll is built before day one.
Memberships and payments
Get paid the way academies actually get paid.
Most academy revenue is recurring. Plinth treats memberships, credits and casual bookings as first-class, and charges them on the rails your families already use.
Direct-debit memberships
Memberships collected by direct debit, with pauses, plan changes and a clear next-charge date on the family's account.
Credit wallets and passes
Session credits that settle when a group session is delivered, month-bound group wallets and casual passes — with a ledger behind every movement.
Card payments, two countries
Stripe for Australian centres, Razorpay for India. Tax invoices carry the ABN or GSTIN the centre trades under.
Vouchers, promo codes, invoices
Gift vouchers, promo codes with rules, and tax invoices generated for every payment.
Communications
Reach every family, and only the right ones.
Broadcasts
Send to every family or to one centre, in-app, by email and by WhatsApp, with the recipient count recorded.
Reminders
Session and payment reminders on a schedule, with the log to prove they went.
Inbox
Enquiries and interactions logged against the account they came from, so the next person picking up the phone has the history.
Reporting
Numbers by centre, not a CSV to wrangle.
Sales by centre and by day, program rolls, membership and attendance views — built in, because the person running three centres should not need a spreadsheet to know which one had a good week.
Why it matters
Every operation writes to the record.
A booking that is attended is marked on the same record the coach rates. A membership that is paid tells the roster which days the athlete is entitled to. That is the difference between a booking system and Plinth: the operational fact and the development fact are the same fact.
See how Development uses itEarly access
Early access is opening.
Plinth is in daily use at three centres and is opening to a small number of academies next. Tell us about yours.